Contact information

For product questions, orders or activation help, contact support@marelkeys.com, WhatsApp +44 7848 112802 or our contact form.

Order or delivery question

Include your order number and checkout email. If an email is missing, check spam and see Digital Delivery. We send digital orders manually by email within minutes after payment confirmation, every day including weekends and public holidays, regardless of when you order. Digital delivery is free.

Installation or activation help

Tell us the product name, operating system and exact error. You can start with our installation and activation guide. Hide full keys and personal information in screenshots.

Cancellation, refunds or billing

Describe the order or charge you need help with. Our Return, Refund & Cancellation Policy explains your options and the applicable response times. Do not send passwords, card details or remote-access credentials.

Support

Contact support@marelkeys.com, WhatsApp +44 7848 112802 or our contact form for help with your order, delivery or activation. Support is provided by messages; telephone calls are not monitored.

Business details

MARELKEYS LTD
Company number: 16831368
Registered office: 24-26 Arcadia Avenue, Fin009, London N3 2JU, United Kingdom
Email: support@marelkeys.com
WhatsApp messages: +44 7848 112802

This is our registered company address. No physical return is required for digital orders.