Activation & Installation Support
Need help getting started?
Use the instructions included with your order first. If an activation or installation issue remains, email support@marelkeys.com with your order number, the product name, your operating system and a screenshot of the exact error message.
Before contacting support
- Confirm that the product matches your device and operating system.
- Remove incompatible trial or previous versions only when the official installation instructions require it.
- Use the official publisher download or redemption route supplied with the order.
- Never share passwords, full payment details or remote-access credentials by email.
Support covers the product and activation route described on the product page. It does not include unrelated device repair, third-party modifications or unsupported operating systems.