Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS (FAQ)
🧩 ABOUT
What is MarelKeys?
MarelKeys is an online store providing genuine Microsoft software licenses at up to 90% off retail prices.
All licenses are 100% authentic, come with lifetime activation, and are delivered instantly via email.
Why are your prices lower?
We only sell digital license keys, not physical boxes or CDs. This allows us to reduce costs and pass the savings to you. All downloads are done through official Microsoft links, ensuring complete authenticity.
Are your products genuine?
Yes — every key sold at MarelKeys is original, unused, and verified directly through Microsoft’s activation servers.
If a key doesn’t work, you’ll get a replacement or full refund — guaranteed.
💳 PURCHASING
Do I need an account to order?
No, you can checkout as a guest. However, creating an account makes it easier to view your purchase history and receive future offers.
How do I purchase?
Simply choose your product, click “Add to Cart”, and complete checkout.
Your license key will be delivered instantly to your email after payment.
Can I buy in bulk?
Yes, bulk purchases are available. For orders above 5 product keys, please contact us at support@marelkeys.com to ensure smooth fulfillment.
What if I encounter an issue?
No worries! Just contact support@marelkeys.com — our team is available 24/7 to assist you.
🚚 DELIVERY & PAYMENTS
When will I receive my key?
Instantly! You’ll receive your activation key and instructions via email within a few minutes of completing your payment.
What payment methods do you accept?
We accept PayPal, debit/credit cards, and other secure online payment options.
💸 REFUNDS & RETURNS
Can I get a refund?
Since digital keys are delivered instantly, refunds are not possible once a key has been issued — except if the key is proven defective.
In that case, we’ll provide a replacement or full refund.
I purchased the wrong product. What should I do?
If your key hasn’t been sent yet, contact us immediately to cancel or change your order. Once the key is issued, exchanges are not possible.
📬 CONTACT US
MarelKeys
📍 7 Coronation Road, Dephna House, LAUNCHESE, London, NW10 7PQ, United Kingdom
📧 support@marelkeys.com
🌐 www.marelkeys.com
📞 +1 307 310 8524